Shipping Methods: We currently ship within the lower US states via UPS Ground or UPS 2nd Day Air.  All other US states, Canada and other international orders will ship via USPS Priority for in-stock items.  See below for a listing of current international countries where shipping is available.

Time Frames: Please allow at least 2-3 business days for processing orders prior to shipping. Order processing times still apply even when expedited shipping is selected.  The expedited shipping time only applies to the time in transit once order is shipped.  Some items ship directly from the manufacturer and may ship separately, require additional processing time and may ship through different carriers such as FedEx, USPS or DHL and may not be available for expedited shipping.  Canadian and other international orders may require additional processing.  Shipping times cannot be guaranteed for international shipments! Because of customs and other factors beyond our control, please allow at least 2 weeks for delivery once order has been shipped. Expedited international delivery cannot be guaranteed either and requires at least 5 business days. See below for additional details.

Time in Transit: Below is the shipping time in transit for UPS Ground for in-stock items being shipped from Baltimore, MD.

SHIPPING TO CANADA  All Canadian orders ship via USPS Global Priority.  Since many of our items are handmade to order or ship from manufactures who may not offer shipping outside the US, we may hold the order until all items are received here by us so the entire order can ship together.  The standard processing times do not apply. Shipping times cannot be guaranteed for international shipments! Because of customs and other factors beyond our control, please allow at least 2 weeks for delivery once order has been shipped. Expedited international delivery cannot be guaranteed either and requires at least 5 business days.

SHIPPING ACROSS THE GREAT BIG POND

All international orders ship via USPS Global Priority.  Since many of our items are handmade to order or ship from manufactures who may not offer shipping outside the US, we may hold the order until all items are received here by us so the entire order can ship together.  The standard processing times do not apply. Shipping times cannot be guaranteed for international shipments! Because of customs and other factors beyond our control, please allow at least 2 weeks for delivery once order has been shipped. Expedited international delivery cannot be guaranteed either and requires at least 5 business days.

International shipping is currently available for the following countries: Australia, Austria, Canada, Denmark, Finland, France, Germany Ireland, Italy, Japan, Mexico, Netherlands, New Zealand, Spain, Sweden, Switzerland and U.K.

Responsibility and Risk Once an order ships, it is now a shipping contract, the risk of loss is now the responsibility of the customer.  To clarify, once Urban Baby Runway passes your items on to the shipping company, the risk of loss becomes your responsibility. In the unlikely event that a package is lost, we will assist you with finding your package but ultimately the resolution is between you and the shipping company. Although rare, international orders can take up to one month for delivery through USPS.